Terms of service.

Effective Date: 01/01/2025

Welcome to conceptk9.co.uk (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at www.conceptk9.co.uk (the “Site”) and any services we provide related to dog training. By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site and Services

1.1 Eligibility
You must be at least 18 years old to use this Site and our services. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

1.2 Account Registration
In order to access certain services, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account credentials.

2. Services Provided

We offer a range of dog training services, including but not limited to group classes, private sessions, online training, and workshops. Specific details about each service, including pricing and availability, will be provided on our Site.

3. Payment Terms

3.1 Fees and Payment
By purchasing any of our services, you agree to pay the applicable fees. Payment is due at the time of booking or as otherwise indicated on our Site. We accept [insert payment methods, e.g., credit cards, PayPal, etc.].

3.2 Refund Policy
We offer refunds or rescheduling for training sessions based on the following conditions: [insert your refund/reschedule terms]. Refunds may not be available for certain services or in specific circumstances, such as missed appointments.

4. Client Responsibilities

4.1 Pet Health and Behavior
You are responsible for providing accurate information regarding your dog’s health, behavior, and any special needs. We are not responsible for injuries or issues arising from failure to disclose important information about your dog’s condition.

4.2 Safety During Sessions
You agree to comply with all safety guidelines provided by our trainers. You must ensure that your dog is kept under control and that you follow all instructions during training sessions. You understand that dog training can involve risks, and you assume full responsibility for any injury to yourself, your dog, or others during training.

5. Content Usage

5.1 Intellectual Property
All content on the Site, including text, images, videos, logos, and training materials, is the property of conceptk9.co.uk and is protected by copyright laws. You may not copy, reproduce, or distribute any content without prior written permission from us.

5.2 User-Generated Content
By submitting any content (such as reviews, testimonials, or photos) to the Site, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content in connection with our services.

6. Termination

We reserve the right to suspend or terminate your access to the Site and services if we believe that you have violated these Terms or engaged in any conduct that may harm our reputation or services. You may terminate your account at any time by notifying us in writing.

7. Limitation of Liability

To the fullest extent permitted by law, conceptk9.co.uk will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, or business arising out of or in connection with the use of our services, even if we have been advised of the possibility of such damages.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of England, UK without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the UK.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. You are responsible for reviewing these Terms periodically, and your continued use of the Site after such changes will constitute your acceptance of them.

10. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

www.conceptk9.co.uk
Imogen@conceptk9.co.uk
07345622730