Helping reactive dogs and their owners rediscover calm, confidence and the joy of walking together.

Specialist reactive dog training across Cornwall & Devon. Practical, real-world training designed to help you understand your dog, build confidence and enjoy life together again. 

Reactive Reset includes:

• 6-week structured programme

• Initial discovery call

• Bespoke training plan

• In-person coaching in Cornwall

• Real-world practice

• Clear homework between sessions

The Programme

Introducing Reactive Reset

A specialist 6-week programme for reactive dogs and committed owners who want calmer, more manageable walks.

Reactive Reset gives you a clear plan, practical coaching, and a structured way to help your dog feel safer around the things that currently overwhelm them.

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what to expect

How Our Dog Training Works

  • Speak directly with a professional trainer about your concerns, whether it’s obedience, reactivity, or tailored training needs. We’ll discuss your dog’s requirements, goals, and the best approach to help you both succeed. From there, you can book a Discovery Call to get started on your training journey with expert guidance and support.

  • The Discovery Call is your first step towards a well-trained, confident dog. This session allows us to meet you and your dog, understand your challenges, and assess any behaviour concerns. We’ll discuss your goals, identify key areas for improvement, and create a bespoke training plan tailored to your dog’s needs. Whether it’s obedience, reactivity, or advanced training, this session sets the foundation for success.

  • After completing the initial assessment, we’ll outline a tailored training plan designed to meet your dog’s specific needs. Whether it’s 1-2-1 training, socialisation classes, or a customised combination, our approach is structured to set both you and your dog up for long-term success. This process also ensures you understand the importance of consistency, empowering you as an owner to achieve the best results.

  • We provide in-person training for the most effective results, allowing us to closely monitor progress and ensure success in real-life situations. To accommodate all needs, we also offer mobile and remote training sessions, ensuring flexibility and support for those who require it. Our goal is to deliver the best possible training experience, tailored to you and your dog’s unique needs.

  • Once your training programme is complete, your trainer will guide you on next steps. Continue practising at our socialisation classes, or challenge your dog further with advanced obedience or scentwork training. Join our WhatsApp community for Sunday training fun and catch-ups! Training never stops!

Who We Are

Imogen - Founder & Head Trainer

Hi there! I’m Imogen, the proud face behind Concept K9 and I’m thrilled you’ve found us!

At Concept K9, we help dog owners build strong, lasting relationships with their dogs through expert training, tailored solutions, and a deep understanding of canine behaviour. If you're facing challenges with reactivity, obedience, or just want to strengthen your bond, you’re in the right place. Come join a team who has been on this journey together!

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TESTIMONIALS

What They’re Saying About Us

  • "Imogen is so great with my German Shepherd Nula. It's so hard to find someone I trust handling her, but Imogen is absolutely fantastic and really knows her stuff! Nula absolutely loves her and really looks forward to her sessions, which is great to see."

    Emily - German Shepherd Owner

  • "We started with concept K9 when our puppy was 4 months old - he's now 9 months old. Imogen has helped us shape Roko into an intelligent and engaged puppy. I highly recommend Concept K9 for any dog needs, it's never too late or too early to start training!"

    Shannon - Cocker Spaniel Owner

  • “Just had our first meeting with Imogen, which went really well. Imogen was very patient with us and we have been following her advice which seems to be working really well. We are all looking forward to our next meeting.”

    Sarah - German Shepherd Owner

  • “Imogen has been fantastic so far! Filled me with confidence that what I was doing with my new puppy was correct. Nothing is too much of an ask. Wilson is ready to start his training walks!.”

    Jasmine - Dachshund Owner

  • "Highly recommend Imogen. She is so kind and patient and makes us feel so welcome. We have just started our journey however extremely happy with results so far and can’t wait for more sessions and to see how far we come. Thank you so much Imogen 🐾🐾"

    Kayleigh - Pointer Owner

  • "Imogen is friendly, professional and very knowledgeable about every aspect of dog behaviour and training. We have seen such a difference in behaviour with our 8 month old puppy already and it's all down to Imogen listening to our concerns and teaching us the tools to deal with them. Can't thank Imogen enough and look forward to continuing working with her."

    Lyndsey - Weimaraner Owner

  • "Imogen is absolutely amazing, her communication and knowledge is second to none. she listens and takes into account my lifestyle and Ava's needs. We have weekly training sessions and pp in's, she treats Ava like her own and Ava adores her! We wouldn't be without her! Thank you!"

    Hollie - Staffordshire Bull Terrier Owner

  • "Imogen is lovely and so helpful and our dog absolutely loves her which is always a good thing. We’re early on with our training but we have seen some improvements already. She certainly knows what she’s doing"

    Jade - Staffordshire Bull Terrier Owner

  • "Imogen just understands dogs! Both of ours are totally different spectrums of the same breed but Imogen was able to understand our problems, guide us through the dogs way of expressing their views and working out a hugely beneficial resolution for all! Who knew we had covertly been trained by both dogs! We would definitely recommend Imogen for being professional; taking time to explain reasons and above all listening and applying methods that actually achieve results. It is apparent that Imogen wants to help owners and their dogs enjoy each other to the best extent! Work in progress but definitely light at the end of the tunnel can be seen!"

    Petrina - German Shepherd Owner

  • "I contacted Imogen a couple of months ago as a last attempt to support us with our reactive dog and issues between our rescue Kodi and our Westies. Imogen is patient, kind, caring and such a huge support to us. We cannot thank her enough for everything she has done and the difference in just 8 weeks is amazing. our dogs love Imogen and we will miss her when our dogs no longer need her support which hopefully won't be too soon. I cannot recommend her enough. Thank you so much to a lovely lady"

    Denise - Rescue Owner

  • "Professional from the start. Endless patience and tolerance. Acceptance of owners lack of inexperience with their dogs and the patience to teach the owners how to correct behaviour. My own experience with this exceptional trainer is to try and try again and NOT give up! I 100% recommend ConceptK9 to anyone struggling with reactivity like I am."

    Dawn - Australia Shepherd Owner

  • "I've used Imogen’s knowledge of training working dogs for 8 months now.Whenever we need direction on learning something new,she's always ready to help .Her training knowledge is outstanding,and I recommend her to all my dog owner friends .She understands the needs of breeds ,and the pace of progress and expectations .Vital for success!"

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  • "Imogen came to help me with Daisy, a large puppy, who has decided to bark at everything when out on walks. I have been applying the tips and advice Imogen gave me and within a short time, I have noticed such a difference in Daisy’s behaviour. I would highly recommend ConceptK9, I wasn’t judged etc and with the training guide I was given, I feel happy to take Daisy anywhere, as I know how to deal with her. I wouldn’t hesitate to contact them again and fingers crossed we can hopefully join the socialising classes in the future. Thank you so much x"

    Pat - Crossbreed Owner

  • "Couldn’t recommend Imogen more! We haven’t been working with her long and have already seen huge improvements with our German shepherd in terms of reactivity towards dogs, walking on the lead and encouraging neutrality when out and about. She has such a depth of knowledge and backs up everything she suggests with this, giving us so much confidence to implement her techniques with our dog! Also super friendly and easy to chat to, if you need any support with your dog we’d strongly suggest getting In touch x"

    Hana - German Shepherd Owner

  • "If our dog Jacko could write this, it would go something along the lines of IMOGEN IS THE BEST Finding a dog trainer can be really difficult especially when you have a working breed. When we first met Imogen we instantly knew she was the right fit, her vast knowledge put us at ease straight away. She is so accommodating and will go above and beyond to help. I think one of the nicest things for us is to see how much Jacko loves her, as when your dog is happy so are you. Imogen has been a huge help and we cannot recommend her enough! Just be warned your dog may end up loving Imogen more than you"

    Hannah - Dobermann Owner

  • "Imogen was recommended to me by a friend who uses her services and I have to say she is excellent at what she does, I have had two previous dog trainers and got absolutely nowhere with either, I was even told my dog was untrainable, I have been working with Imogen for 4 weeks now and have seen so much improvement with my dogs behaviour, it’s gone from dreading his walks to enjoying them now, we are both doing really well with Imogen’s help and look forward to our weekly sessions, and my dog is so happy when she arrives which speaks volumes, I would highly recommend Imogen, she’s amazing"

    Leeanne - Rescue Owner

  • "We’ve only been working with Imogen for a short time. We have a reactive and over excited working breed. After trying numerous things ourselves we reached out to Imogen. She’s helped us to understand our dog, what cues to look for, and how to communicate with her. It’s made a big difference so far and we’re looking forward to seeing what more we can achieve with Imogen’s help. Would highly recommend"

    Nikki - Dobermann

  • "Can't recommend Imogen enough! incredibly friendly and makes dog training fun and simple. I learned a lot of training tips that really help with my pup"

    Emma - Springer Spaniel Owner

  • "I can't thank Imogen enough, she has been absolutely amazing with Darcy. I got Darcy off a farm and she spent her early life in a barn with other adult dogs and was not handled. I tried everything I could think of to help Darcy, but it wasn't enough. Then I found Imogen and to say she's been brilliant is an understatement, we can now enjoy walks without Darcy barking and lunging at people and other dogs and what I thought was aggression is thankfully not at all. Darcy is so much happier and I am now more confident. We are looking forward to future training sessions."

    Michelle - Collie Owner

  • "An Exceptional Dog Training Experience – Highly Recommended! I’ve worked with and contacted dog trainers before, which is why I know the quality and value of ConceptK9’s training is unparalleled. From the moment I enquired, Imogen was incredibly friendly and flexible, and was happy to meet at any location that suited me. Read more on our Facebook"

    Thalia - Staffordshire Bull Terrier Owner

Transform your reactive dog and enjoy walks again

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